ProspectSoft CRM

With over 20 configurable modules, ProspectSoft CRM Software can be tailored to meet the needs of differing types, sizes or structures of organization. ProspectSoft CRM incorporates features of contact management for sales and marketing, and can also be deployed in pre- and post-sales customer support or service, to manage, analyze and report on customer problems. Those customers may be other businesses (B2B) or consumers (B2C) or a combination of the two in the same database, which has led to the use of ProspectSoft CRM in environments such as help-desks and small call-centers.

ProspectSoft CRM software is a management tool for all customer communications and interactions; it also manages supplier relations, as well as those of 3rd parties like consultants or inspectors, so the system can link all elements to provide the user with an "end-to-end" view of every business issue.

ProspectSoft CRM software provides out-of-the-box integration with a range of popular accounting software including Access Dimensions, Exchequer Enterprise, Pegasus Opera or Pegasus Opera II, Sage Line 50, Line 100, Line 200 and Line 500. ProspectSoft CRM Software also links with Microsoft Office and Quick Address Professional.

With ProspectSoft CRM, customer or supplier information, including documents or accounting data, are instantly accessible to any LAN user. The same information is available to wide area network (WAN) users, so staff in other offices are always up to date. This is also true for managers, sales or service people on the road, with laptop or tablet PCs, or PDAs, over GPRS, 3G or Wi-Fi connections. ProspectSoft has collaborated closely with Intel before, during and since the launch of Centrino and is a founder member of the HP Connect Anywhere Program.