E-business / Customer Relationship Management

 wPrediction (WiseUncle Inc..)
This solution analyzes customer past behavior and predicts their future behavior enabling vendors to be proactive in reducing competitor defection and executing sales opportunities. Jul. 10, 2002

 wRecommend (WiseUncle Inc.)
Guides customers through the sales process online, and gives vendors the option of closing the sale online or through the call center. Jul. 9, 2002

 WRIGHTTOOLS (Catalyst Corp.)
Ensures all of the necessary information about your products and services to effectively negotiate and close a sale are communicated among the appropriate parties. Jun. 1, 2001

 wScripting (WiseUncle Inc..)
Provides an ASP delivered interactive scripting tool for use by call center agents. The dialog is customized for each conversation and incorporates best sales practices. Jul. 10, 2002

 wService (WiseUncle Inc.)
The interactive conversation and intelligent recommendation capabilities allows customers to have their questions answered and problems solved automatically. Jul. 9, 2002

 WSS e-CRM (Web Software Systems, Inc.)
Through our Web-based e-CRM software you can now access all your customer data from anywhere there is Internet access. Aug. 13, 2001

 Xchange 7 (Xchange, Inc.)
Using analytics, campaign management, e-messaging, frontline marketing automation and real-time decisioning to help companies focus their resources on customers who represent the best long-term profitability. Jun. 12, 2001

 YOUrelate (YOUcentric, Inc.)
Software solution manages customer, employee, and supplier interaction in real time using the Web - from a desktop, cell phone, palm device, or pager. Apr. 23, 2001

 Yub© eServices Suite (Yub©, Inc.)
Bring your entire customer services operations online in days. Empower customers with end-to-end, online services. Collaborate seamlessly for problem resolution and quality management. Jun. 14, 2001

 Zoho CRM (AdventNet, Inc.)
Web-based on-demand and on-premise CRM platform. Apr. 24, 2006