E-business / Customer Relationship Management

 HelpDesk Expert (Applied Innovation Management, Inc.)
Web-based CRM/IT support software includes HelpDesk Expert, Bug/Defect Tracking Expert, Asset Expert and Change Management Expert. Sep. 18, 2001

 Hipbone (Hipbone, Inc.)
Provides real-time Web interaction services for E-Business call centers seeking to improve online customer interaction. Aug. 15, 2000

 HitsIntoLeads (Netmining.)
Application that collects data about Web site visitors, and processes it into information that can be used to identify potential customers. Aug. 22, 2001

 hotComm CRM (1stWorks Corp.)
Deliver a better quality of service, a lower cost of interaction, and extend your call center coverage on the Web with voice. Mar. 1, 2002

 HumanClick Pro (HumanClick Ltd.)
Live interactive online chat and customer tracking available free to small and mid-sized businesses with expanded features and no load on local system. Aug. 2, 2000

 HydraNet CRM-gx (HydraNet Corporation.)
A web-based CRM solution Oct. 8, 2003

 iCARE (Compucom Software Limited.)
iCARE allows your customers, support personnel, and technicians worldwide access using a standard Internet browser (Web), WAP enabled device or a telephone. Feb. 19, 2003

 iCommunicate.NET (iCommunicate.)
Complete online customer service suite delivered in an ASP environment. Oct. 13, 2000

 IFS Engage (IFS North America, Inc.)
IFS offers a new answer - packaged solutions that provide instant collaboration/integration with customers, partners and suppliers. Apr. 13, 2001

 IndeoCRM (Indeo Solutions.)
Web-based Customer Relationship Management (CRM) system designed for small and medium-sized businesses. Apr. 4, 2003

 iNetSurvey Version 2.0 (iNetSurvey, Inc.)
Web based service that provides the necessary tools to create, conduct, and analyze surveys over the Internet quickly and efficiently. May 4, 2001

 InstantSalesTracker (jDynamic Pty Ltd.)
Billing software. Manage customers, suppliers, inventory and accounts. Nov. 21, 2005

 InstantService (InstantService.com, Inc.)
Online customer interaction application designed to help E-Commerce companies capture site visitors and turn them into prospects, customers and revenue. Chat only, "Small Business Edition" now available. Aug. 1, 2001

 Intarsia (SEDONA Corp.)
Utilizes business technologies and the Internet to obtain more qualified and profitable customers as well as retain and optimize relationships with current customers. Jun. 12, 2001

 intelliCh@t (Internet Innovation Ltd.)
Real-time visitor monitoring and messaging. Support for multi character sets, unlimited operators, 256 bit encryption. Rules based alert system and KnowledgeBase. Sep. 30, 2002

 InterTrac R6 (ComputerWorks.)
A multipurpose software tool that combines rich sales, customer service, marketing and knowledge management capabilities with functionality to manage day-to-day business events. Sep. 10, 2003

 Invoy (Imagen Technologies Inc..)
Allows merchants to send forms (quotes, invoices, data records) with a Web page open and appended to the message -expanding their relationship. Dec. 8, 1999

 IOS/Support v2 (Interobject Systems, Inc.)
v2 focuses its fields, reports, and workflow towards hardware and software companies, while providing unparalleled flexibility to adapt the application to each business' needs. Jan. 30, 2002

 iPBX - Internet Phone Box eXchange (SipTelecom.)
Get calls from customers from within your site automatically routed to the next available agent. Jan. 15, 2002

 iRaves (Intelligent Systems, Inc.)
Instantly verify a customer's postal address through the Internet. Oct. 7, 1999

 iService (One-to-One Service.com.)
Complete solution to inbound and outbound e-mail management, including flexible implementation options. Oct. 19, 1999

 ISLive (InstantServers.)
ISLive is a live help system for sales and customer service. Chat interactively with customers using a web browser, co-browse web pages, exchange files. Sep. 22, 2003

 iTrack Enterprise (Softopia Development, Inc.)
Take control of your technical support issues. Feb. 20, 2001