E-business / Customer Relationship Management

 JeevesOne (Ask Jeeves, Inc.)
Suite of Web-enabled customer Q&A tools customizable for corporations. Now provides "Ask Jeeves" like capabilities to Enterprises in a packaged, in-house application. Sep. 24, 2001

 Jitbit CRM (JitBit Software.)
Jitbit CRM - web based CRM software (ASP.NET). Jul. 28, 2009

 Kampyle (Kampyle Ltd.)
Hosted feedback form and management application that allows Web site owners to collect, analyze, measure and manage Web site users' feedback Nov. 17, 2008

 Kana (Kana Communications, Inc.)
Complete customer communications solution for E-Business. Manage high volumes of customer E-Mail/Web-based communications and provide personalized information to customers automatically. New module provides support for wireless devices. Oct. 19, 2000

 Kanisa 3 (Kanisa Inc.)
Web-based self-service solution that bridges Enterprise knowledge and customer queries. New version to add personal portal support, and the ability to utilize both structured and unstructured data. Nov. 13, 2001

 Keep In Touch (KIT) (Glovil Technologies Pvt Ltd.)
Turns any Web site into a communications gateway. Dec. 14, 2001

 KiBS CRM (Kyliptix Solutions Inc.)
Module offers integrated sales, marketing, customer service, and support. Apr. 24, 2006

 KISARA Contact (Acapel.)
Enables simultaneous real-time screen interaction and voice communication over the Internet between a contact center and a customer's Web browser. Jul. 11, 2001

 KISARA for Siebel (Acapel.)
The integration of Siebel eBusiness Applications and Acapel's KISARA delivers seamless interoperability between Siebel Call Center and Acapel's Voice-over-IP (VoIP) customer care solution. Jul. 27, 2001

 Klik2Talk (Amisys Technologies Ltd.)
Enables online users to speak instantly with an operator/agent with a single mouse click. Provides outstanding voice quality, co-browsing, and text chat. Mar. 26, 2001

 Knowledge Reporting Services (Insight Interactive Group.)
Data dashboard allows brand managers to evaluate the effectiveness of their online efforts. Feb. 11, 2002

 KnowledgeBase.net (Knowledge Base Solutions, Inc.)
Knowledge base and knowledge management solutions, focusing on Web-based intelligent self-help applications. May 21, 2001

 LBE Web Helpdesk / Desktop Helpdesk (Leigh Business Enterprises Ltd.)
Helpdesk system offered in both browser-based and desktop versions. Oct. 2, 2002

 Lead2Sale (Pendulab Pte Ltd.)
Powerful eCRM software that allows businesses to offer customer service on Web sites. The Enterprise solution allows for Call Center implementation. Jan. 31, 2001

 LeadMaster Web (LeadMaster.)
Close the loop between sales and marketing functions. Simplify lead distribution with automatic reassignment and rules-based lead management. Expand and nurture your sales pipeline. Apr. 26, 2000

 LifeTime OnSite (Verbind, Inc.)
Drives targeted and timely marketing communication by continuously comparing every customer's current behavior with past behavior to identify meaningful changes. Jan. 9, 2001

 Live Human Support (Glovil Technologies Pvt Ltd.)
Hosted version of Keep In Touch converts visitors into customers. Push pages, fill forms and close sales online. Jul. 10, 2002

 LiveHelper.com (LiveHelper.com LLC.)
Add free voice and text customer service to your Web site for in 3 simple steps. Oct. 10, 2000

 Luxor CRM (Atum Corporation.)
Online solution that improves Customer Relationship Management by streamlining sales processes, managing customer data and increasing effectiveness of sales teams. Nov. 3, 2003

 M>WebTouch 3.0 (MATRAnet.)
Provides e-businesses with tools to communicate with consumers, including live, interactive chat, form-based e-mail response or direct e-mail messaging. Now includes collaborative browsing. Mar. 30, 2000

 m-Care (Davinci Technologies Inc.)
Enables wireless operators to reduce customer service costs, increase revenues and reduce churn through Web and wireless self-care and CRM applications. May 3, 2002

 Magic eContact (Magic Software Enterprises Ltd.)
Enhances a company's customer relationship maangement by increasing the productivity and efficiency of its contact center. Apr. 27, 2001

 Magic eService (Magic Software Enterprises Ltd.)
Entirely Web-based customer service management system that streamlines service workflow and provides a comprehensive service department picture in real time. Apr. 27, 2001